Testimonials from Customers

We needed two grab bars in two showers in my home. We called MedAdapt and explained the needs. They scheduled an appointment to come to my home and first looked at the showers and recommended placement of the grab bars. They were on time with the scheduled appointment. MedAdapt installed the four grab bars (two in each shower). They are very strong and safe. The installer did an excellent job installing thim in a timely fashion. We are very happy with the wrok performed
Robert M.- Grosbeck

Courteous, knowledgeable, well-equipped. They helped our understanding of shower head alternatives.
Mrs. M. – Mt Carmel

I want to tell you what a good job your guys did on the bathroom. They were very professional, nice, and were nice to have around. They were great. Thank you for sending them out. We were pleased with their workmanship.
G. L. – Lebannon

I needed to have one or two bars installed and thought the suction bars would be fine, but in reality they were loose. The occupational therapist suggested I call you and I was grateful for the recommendation. Andy came out and did an excellent job, installing both horizontal and vertical bars. There was no damage and the bars look nice and are secure. He also cleaned up the tub area. I am completely satisfied and appreciate having the bars for added safety.
Sue L. – Cheviot

I am really pleased you have a great group of guys. They did a very professional job and cleaned up well. My three year old talked Mike’s head off and he was very nice to him. He made the job site safe and did everything to my satisfaction. Super nice job.
R. G. – Fairfield

MedAdapt installed grab bars in two of my bathrooms and put a handrail in my garage. Their installer had a smile on his face and answered my questions without hesitation. He did a very good job at installing the grab handles. The work MedAdapt did has made my bathrooms safer and I would recommend them to anyone who needs this type of service and product.
Walter G. – Westwood

Dan did a super job. Everything is great. I thank the good Lord for the work you did.
M. H. – Lebanon

Your installer was very understanding. He even took time after completion of work to help answer questions on my great grandson’s homework.
L. M. – Springdale

About a year ago my famly had the need to make modifications to our elderly parents’ home, after our father suffered a traumatice brain injury and our mother exhibited limited mobility, brought on by aging. We were referred to MedAdapt and after one call we scheduled an appointment for assessing our parents’ needs. They recommended and provided adaptations to the existing bath; workers displayed flexibility, integrity, and responsibly demonstrated their willingness to meet the expectations of my mother while completing the necessary work and associated debris removal, all in an expedient manner.

Our goal was to assist my 92-year old parents in personal hygiene and to promote their desire to remain in their home. MedAdapt was contracted to install an ADA approved commode, walk-in shower with non-scalding shower head, attached hand-held shower with hose, floor-to-ceiling pole, and in-shower grab bars to facilitate entering and exiting the newly constructed walk-in shower stall. Only later did we discover the real benefit of these modifications, as my father has declined and requires even greater assistance in his hygiene care. These suggested modifications have proven to be a tremendous asset to anyone of us who assists him in this activity, while the changes have proven to be appreciated even by Mom. This in itself truly is an accomplishment. The work was completed in the identified timeframe and all expectations met.

In addition to the excellent work, laborers were accommodating to the time restrictions and changes that occurred as our Mom would not allow anyone into the house without one of her children present. This was often challenging as my siblings and I had to adjust our own work schedules to meet her expectancies. Workers were neat and orderly in their work, courteous and obliging of Mom’s directives, communicating with us as the work progressed.

In summary, MedAdapt will be the first and possibly the only company I will invite back to recommend and render future modifications needed to facilitate my parents’ remaining in their home. I give my wholehearted endorsement of MedAdapt’s services and advice in supporting anyone in need of safety and mobility modifications in their home.
Jerry B. – Delhi

Installer was very helpful with suggestions. He was also pleasant and patient! Appreciated the installer arriving at the appointment time.
Betty E. – Finneytown

MedAdapt has made safety grab bars and handrails a “no worry” for us. Over the past two and an half years, my wife has been in and out of the hospital for nursing care and aggressive therapy. MedAdapt has been here on three different ocassions, at the request of occupational therapists and physical therapists. We are more than satisfied with everyone involved. Their workmanship was above reproach and their prices fair for the quality of workmanship.
Edward A. – Colerain

In March 2012, MedAdapt installed a grab bar in our Master Bathroom. We were quite satisfied with the work that was performed and the service we received, from the initial contact to the finished job. Once we had chosen the size and type of bar we preferred, an installation appointment was set up. The installer arrived on time, was pleasant to work with and did an excellent job of cleaning up after himself. All in all it was a pleasure doing business with MedAdapt
Curt A. – Mason

MedAdapt’s service was great and I was completely satisfied with their work. Their installer was on time and went right to work. MedAdapt needs to keep nice people like this installer and continue to do the good work they do. We feel so much safer with these good bars and have losts less fear of falling. This is a need especially for elderly people. Thanks again for the great job!
Mel A. – Cherry Grove

The service MedAdapt provided was punctual from start to finish. They installed a quality handrail and there was no mess to clean.
Margaret – Wyoming

All aspects of the installation were prompt. The installer was helpful, provided good suggestions, and was very nice. I would recommend MedAdapt to anyone who needs this type of service.
Virginia – Villa Hills

Very professional, courteous, caring people! Excellent work!
M. S. – Forest Park

As of this writing, we are very happy with your service. Andy, your installer, was very understanding as to what we needed. Just keep up the good work. this is the second time we have used your service.
Agnes A. – Northbrook

Absolutely beautiful work! Bars were placed just the way I wanted them. Looks great! The service was perfect; couldn’t be better. I especially like the bottom line on the invoice.
Jane D. – Cincinnati

Andy kept a smile on his face and answered questions instantly without hesitation. He did a very good job on installing the grab handles. I would recommend MedAdapt to someone who needs this type of service and product.
Walter G. – Western Hills

I want to report the glowing review you received when I called my client to follow-up. She was thrilled with her new commode and just gushed about how much she appreciated your attitude and communication with her throughout the process. Secondly, I want to thank you for providiing such quality service to my client. As I have told you before, I know a lot of contractors and a third visit is not always handled delicately. I appreciate you working with us to make her happy … and, again, she is ecstatic!
G. L. – Lebanon

Your service was timely, efficient, very satisfactory, and executed with pleasant personableness. What more could we ask for? The cost was reasonable and the quality seems to be satisfactory. Andy’s friendly, helpful, skillful and knowledgable service was more than satisfactory. May your business prosper!
Charolette O. – North College Hill

Thank you so much for all your hard work and skill in remodling our bathroom. We are very, very pleased with how wonderful it looks! Thank you also for the kindness you and John showed us with the three deaths in our family in such a short time and the chaos that ensued because of that. We are grateful for all you’ve done. We would most certainly recommend you to anyone who needs this kind of work. Thank you so much for everything.
Gladys W. – Amelia

My mother is very pleased with the work Anthony did. He did an absolute wonderful job and was pleasant and on time. We greatly apppreciate everything that was done. Anthony was really awesome.
Diane D. – Avondale

Andy was able to come the same day I called. He was very polite and helpful and did a great job. All-in-one service (product and installation) was very convenient. Thanks for the great service. I like being able to use a local service.
Joann W. – Cheviot

Andy consulted with the O.T. from Mercy Hospital and me before he did any work.
Alice C. – Forest Park

What I liked most about the service was their promptness. Called at 9:00 a.m. for information about grab bars and they were installed by 12:30 p.m. No mess to clean up, none. Installer very neatly dressed, knew how to do the job well. Haven’t had a job done this well in years. I was very impressed with the job and people involved. Keep up the good work.
Jerrie A. – Loveland

Andy was very professional about his work. Many good things could be said. Bottom line your company is fortunate to have this outstanding installer. You’re on the right track with Andy.
Edward A. – Colerain

Ray, thank you so much for the fabulous job you did for my son and me. From the first appointment with you, I knew I wanted MedAdapt to do the work to make the kitchen accessible for my son. Every contact with you and your workers was professional and compassionate and the workers were especially sensitive to my son’s needs and mine as well. I would recommend MedAdapt to anyone; feel free to give my phone number to anyone who wants to talk to a completely satisfied client. Thank you.
Susan S. – Hyde Park

Workers were very courteous and professional. Everything was explained to me. Thank you very much.
Lillie E. – Westwood

The thing I liked most about your service was your helpfulness when I called. The installer was here when he said he would be. He was pleasant and nice to work with. It was a pleasure doing business with you.
Nancy A. – Mason

Appreciated fast service. Don’t know how to make it better. Very friendly people.
John M. – Finnytown

Excellent response to call for service. Installer Andy did a great job. Continue your services – greatly needed. We will be sure to refer you to our friends and others. We are very pleased with your company.
Liz B. – Cheviot

Dear Ray: Just a note to say how pleased we are with the stairway rail installation- beautiful, functional, nicely installed. Many thanks.
Peter I. – Wyoming

Andy was very polite and knowledgeable. He explained the installation process and best locations for the bars. Installation was quick and no mess. Looks great. It was as good as possible. Appreciate Andy asking about other locations for assistance bars and explaining other products and services available. Will keep in mind for future.
Norbert H. – White Oak

Fast and efficient. Your contractor/installation person was very good. He did a very good job.
Gary W. – Kennedy Heights

On time, courteous, well done, neat and cleaned up afterward. Keep it up. I wish everybody that came to work in our home did the same.
Philip S. – Western Hills

Quick response. The installation was completed in a high quality manner.
Mary S. – College Hill

More than satisfied with the work that was done; neat and professional.
Carmelle I. – Western Hills

Our home had to be prepared for the return from the hospital of a person who had severe difficulty moving about. Grab bars needed to be installed, and steps modified to accommodate use of a walker. We contacted Bernens, a highly respected supplier of medical equipment. Bernens said they didn’t do such installations themselves, but recommended MedAdapt. Our interview with Meddapt’s president, Ray Nerswick, was quite positive. He was open and extremely knowledgeable. He listened well, offering expert advice regarding options, with emphasis on safety and conservatism. He then drew up a proposal which exactly met our needs. As the situation of the patient evolved prior to his homecoming, Ray proved to be very flexible regarding changes in scope and in particular, in accommodating an unexpectedly compressed leadtime. The work itself was done quickly and meticulously, with expert craftsmanship and outstanding quality. The project started and finished on schedule. MedAdapt proved itself to be a truly professional company, and one which we recommend enthusiastically.
Peter I. – Wyoming

Just wanted to pass along a message from the landlord of a client who receives our elderly services. He called to say that he was very impressed with how quickly you were able to have her grab bar installed and that it looks better than he expected and that the resident said the technician was very professional and did a great job.
Lisa C. – Cheviot

Courteous and clean cut serviceman; prompt service on short notice.
Mr. M. – Delhi

I was very impressed with how quickly you were able to have Mrs. F’s grab bar installed. It looks better than I expected and Ms. F. said the technician was very nice and professional and did a great job.
Rental Manager – Cincinnati

It was all done correctly. He did everything we needed and he knew how to do it. He left the place spotlessly clean. I liked that, too. It was perfect. Don’t change! He was a perfect gentleman.
Mary E. – Sayler Park

We appreciate the fine quality of workmanship and the courteousness.
Saundra C. – Wilmington

Courteous technician, very helpful in placement of equipment. Prompt. No clean-up required. Will use you again if needed and refer you to others if opportunity arises.
Arthur T. – Colerian

Prompt and professional. Provided clear information about services and equipment. Efficient. Thank you Andy … my husband used the shower this morning and he was very pleased!
Mrs. E. – Forest Park

Friendly, fast professional. Thanks for the service.
Ellis G. – Forest Park

Friendly, knowledgeable, willing to do a bit of extra work not on the original order. Thanks! We will call again.
Roy R. – Delhi

Andy’s suggestions about grab bar placement were very helpful. We appreciated his patience.
Evelyn F. – Bridgetown

Andy was on time and explained everything. Everything I need was good. Andy was very nice and informative.
Donna P. – Mason

Prompt, courteous, reliable, and clean. Told Bernens Pharmacy to continue recommending you.
Rudy T. – Western Hills

Pleasant to talk to; prompt. Would use your service again and refer you to others.
Alice W. – Mack

Very efficient – response time was great.
Joan R. – Dent

Short installation time (45 min). Andy was knowledgeable of ADA codes and pleasant to work with; also on time. Returned call by end of the day as stated in voice mail.
Dominica B. – Westwood

Prompt and knowledgeable. Service was excellent. Very pleasant and will recommend to friends.
Delores F. – Grosbeck

You’re professional, know what you’re doing, prompt. Would recommend your services to anyone.
Irvine T. – Lebanon

This is a note to thank your company for its installation of a shower. The workers were very professional. They worked very diligently to insure that the old bathtub and enclosure were removed without creating too much noise or too much dust. They carefully removed and cleaned up the waste. They worked timely and even came one day the weather was inclement. I would recommend your company to adapt equipment for homes. The shower looks very nice.
Jeanne M. – College Hill

Client recently had a handrail installed on his basement steps. Client’s daughter wanted me to pass along that the guy “Andy” who installed the railing did an excellent job. She said Andy was very caring and patient.
Emily S., RN – Roselawn

A superb job; neat and quiet.
Henry R. – Mt. Healthy

Very polite and knowledgeable. We were very pleased that the bar could be installed and the extension to the hand held shower.
Ted H. – Colerain

The gentleman did a very nice job on the shower. It will be safer and easier for my mother. It’s hard to believe it is the same shower. They were very helpful with questions. Thank you so much.
Marie H. – Middletown

I am very pleased with the work. The workmen were very nice. I thank you.
Mary B. – Delhi

I am delighted with the work. You did a good job.
Betty M. – Harrison

I was always afraid of falling either getting in or getting out of the tub. My big toe just couldn’t get over edge. Plus bad knees. The workers were very nice and hard workers. Thank you
Shirley S – Middletown

Timely, professional, courteous. Job well done.
Olga J. – Mt. Healthy

Very professional job; well pleased with the results.
John W. – Delhi

Polite, conscientious. Andy cleaned up well.
Steven L. – Mainville

Ray, I just wanted to share with you a comment the customer wrote on our paperwork. I believe you deserve as much credit because without you most of our mutual customers would not be able to say this. Mrs. R wrote “Thank you. A job well done, we can stay in our home longer. Thank you again”.
Karen S. – Mt. Healthy

Andy did a remarkable job. He was very efficient and neat. I can’t say enough nice things about him. He could not have been nicer, neater, or more polite.
Dorothy D – Bridgetown

Thank you for your prompt response to our equipment needs. We certainly appreciate your consideration. It was a pleasure to have Andy doing the work in our home. He explained our options in details and his work was very professional.
Elaine K – White Oak

Yes, this message is for Ray. HI, this is Sue V. I just got home from school and I wanted to tell you what a wonderful job you did. I really like them, they’re exactly what I was looking for and you did a fantastic job installing them. I notice you have a website so if I need any other kind of things for Jerry in the next few months I’ll be sure to give you a call. And if you know anybody who asks me who did that I’ll be sure to give them you name. Thanks a lot. Bye now.
Sue V – Covedale